SAVE 20% OFF YOUR PURCHASE WITH CODE FREEDOM

Shipping & Returns

Are you still processing orders and shipping?

Yes, InstaNatural is still open and processing orders. However please note to expect slower processing times due to the impact of COVID-19. We are working with our fulfillment centers to ensure they're taking necessary safety precautions. This includes practicing safety measures, such as social distancing and limited staffing in our warehouses.

Because of this, order processing should expect to take 1-3 business days.

We apologize for this inconvenience and we are working as quickly as possible to process shipments. 

What countries do you ship to?

Our shipping area includes addresses in the United States only. We do not ship to any other international countries at this time.

Due to extreme shipping delays, we have temporarily suspended shipping to Canada at this time.

When can I expect to receive my package? (U.S. orders)

Processing time is generally 1-3 business days, shipping speeds do not include processing time.

ESTIMATED TRANSIT TIMES FOR EACH SHIPPING OPTION (DOES NOT INCLUDE PROCESSING TIME):

Standard Shipping (USA): transit time normally 7-10 business days
Expedited Shipping (USA): transit time guaranteed 2-3 business days

Due to COVID-19, our shipping carriers (including Fedex, UPS and USPS) are currently experiencing higher volumes which may cause delays in delivery. Please refer to your tracking number to stay up-to-date on when you should expect to receive your package. We apologize in advance for any inconvenience this should cause.

When can I expect to receive my package? (Canada orders)

Processing times can take up to 5 business days. Canada orders are shipped every Friday, so orders placed after 5pm PST on Fridays will be fulfilled the following Friday. 

ESTIMATED TRANSIT TIMES FOR EACH SHIPPING OPTION (DOES NOT INCLUDE PROCESSING TIME):

Standard Shipping (Canada): transit time normally 9-15 business days

How much does shipping cost?

We are proud to offer free standard shipping for our US customers with every purchase.

 

We also offer expedited shipping for a flat rate of $12.95.

How do returns work?

All our products are backed by InstaNatural’s 100% Satisfaction Guarantee. Try our products risk-free for 120 days.

In case you are not satisfied with any of our products, click here to contact us.

We will gladly refund your money within 120 days as we back all our products with our 100% Money Back Policy - no questions asked.

In the unlikely event that you need to return an item, InstaNatural will promptly secure your refund once your order has been returned. It can take up to 3-7 business days for your bank or credit card service to reverse the charge. Please expect processing delays over holidays and weekends.